Shenzhen Han's CNC Technology Co., Ltd. and its global affiliates (hereinafter referred to as "Han's CNC" or "we") fully understand the importance of privacy to you, attach great importance to your privacy protection, and fully respect and safeguard your privacy security. Before submitting your personal information to us, please read this Privacy Policy (hereinafter referred to as the "Policy") carefully. This Policy applies to Han's CNC’s official website www.hanscnc.com and its sub-pages (hereinafter referred to as the "Official Website") and all products and services included or referenced in this Policy. This Policy explains how, why and when your personal information on the Han's CNC Official Website is processed, and informs you how we collect, use, store and share your personal information, as well as how you can manage your personal information.

Before you officially use the Official Website for the first time or submit personal information to us, please be sure to read the contents of this Policy carefully, especially the clauses marked in bold. After reading the contents, if you do not agree to the processing of your personal information in the manner described in this Policy, please do not provide your information on the relevant pages and stop using this Website. Continued use of this Website indicates that you have fully understood and agreed to the provisions regarding personal information described in this Policy (including updated versions), and agreed that we collect, use, store and share your personal information in accordance with this Policy. If you have any questions, comments or suggestions about the contents of this Policy, you may contact us through the contact information at the end of this Policy.

Part I Definitions

Official Website: Han's CNC’s official website: www.hanscnc.com

Official Website Service Provider: Refers to the provider of Internet information and software technology services for the Official Website, namely Shenzhen Han's CNC Technology Co., Ltd. and its global affiliates.

Personal Information: Refers to all kinds of information recorded electronically or otherwise that can identify a specific natural person alone or in combination with other information or reflect the activities of a specific natural person, including but not limited to the name, email address, telephone number, address, company name, country or region you provide. Personal information may be collected by us directly or indirectly when you use our products, services or websites, or interact with us. In accordance with laws and regulations, we follow the principles of legality, legitimacy, necessity and good faith, and only collect personal information necessary to realize product functions, and only use the collected information for the stated purposes.

Deletion of Personal Information: Refers to the act of deleting personal information in the systems involved in the realization of daily business functions, so as to remain in a state that cannot be retrieved or accessed.

Authorization Consent: Refers to your act of explicitly authorizing a specific behavior of your personal information, including authorization through positive acts (i.e., express consent) and authorization through inaction in comments.

Anonymization: Refers to the technical processing of personal information so that the subject of personal information cannot be identified or associated, and the processed information cannot be duplicated.

Part II Privacy Policy

This Privacy Policy will help you understand the following:

1.         How we collect and use your personal information

2.         How we use cookies and similar technologies

3.         How we share, transfer and publicly disclose your personal information

4.         How we protect and store your personal information

5.         How you manage your personal information

6.         How this Policy is updated

7.         How to contact us

Please read and understand this Privacy Policy carefully before using our products (or services).

1. How We Collect and Use Your Personal Information

We will collect and use your personal information for the following purposes set forth in this Policy:

(1) Collection Details

Consultation and Contact Records

When you contact us, we may store your communication/call records and contents or the contact information you leave, so as to contact you or help you solve problems, or record the handling plans and results of relevant issues.

The list of personal information we collect, together with purposes/necessity, scope and methods, is as follows:

(2) Other Purposes

Should we use your information for purposes other than those specified in this Policy, or repurpose data collected for a specified purpose, we shall obtain your prior consent.

(3) Exceptions to Obtaining Authorization Consent

In accordance with relevant laws and regulations, we do not need to obtain your authorization consent to collect your personal information under the following circumstances:

1.         Necessary for performing legal duties or legal obligations;

2.         Necessary to respond to public health emergencies or protect the life, health and property safety of natural persons under emergency circumstances;

3.         Processing personal information within a reasonable scope for news reports, public opinion supervision and other acts conducted for public interests;

4.         Processing personal information disclosed by yourself or other legally publicized personal information within a reasonable scope in accordance with the provisions of this Law;

5.         Other circumstances prescribed by laws and administrative regulations.

If we cease to operate the Official Website products or services, we will promptly stop the activities of continuing to collect your personal information, notify you of the cessation of operation one by one or by announcement, and delete or anonymize the personal information held by us.

2. How We Use Cookies and Similar Technologies

To ensure the normal operation of the Official Website and help you obtain a more accessible experience, we will store data files named Cookies on your computer or mobile device. Cookies usually contain identifiers, site names and some numbers and characters. We do not store information related to personal identity or privacy in Cookies.

You may manage or delete Cookies according to your own preferences. However, if you do so, you will need to change user settings every time you visit our Official Website. For detailed information on how to change browser settings, please visit the relevant settings page of the browser you use.

3. How We Share, Transfer and Publicly Disclose Your Personal Information

(1) Sharing

We will not share your personal information with companies, organizations and individuals other than the Official Website Service Provider, except for the following circumstances:

1.         Sharing with explicit consent: After obtaining your explicit consent, we will share your personal information with other parties.

2.         Sharing under legal circumstances: We may share your personal information externally in accordance with laws and regulations, or according to mandatory requirements put forward by administrative and judicial organs in accordance with the law.

3.         Sharing with our affiliates: Your personal information may be shared with our affiliates. We will only share necessary personal information and be bound by the purposes stated in this Privacy Policy. If an affiliate intends to change the purpose of processing personal information, it will seek your authorization consent again.

Our affiliates include all global holding branches and subsidiaries under the Group.

4.         Sharing with authorized partners: Only to realize the purposes stated in this Policy, some of our services will be provided by authorized partners. We may share some of your personal information with our partners to provide better customer service and user experience.

We will sign strict confidentiality agreements with the companies, organizations and individuals with whom we share personal information, requiring them to process personal information in accordance with our instructions, this Privacy Policy and any other relevant confidentiality and security measures.

(2) Transfer

We will not transfer your personal information to any company, organization or individual, except for the following circumstances:

1.         Transfer with explicit consent: After obtaining your explicit consent, we will transfer your personal information to other parties;

2.         In the event of merger, acquisition or bankruptcy liquidation of the Official Website Service Provider, or other circumstances involving merger, acquisition or bankruptcy liquidation, if the transfer of personal information is involved, we will require the new company or organization holding your personal information to continue to be bound by this Policy; otherwise, we will require such company, organization or individual to seek authorization consent from you again.

(3) Public Disclosure

We will only publicly disclose your personal information under the following circumstances:

1.         We may publicly disclose your personal information with your explicit consent or based on your active choice;

2.         We may publicly disclose your personal information under the mandatory requirements of laws, legal procedures, litigation or government competent authorities. We will promptly notify you of any disclosure request from law enforcement agencies, unless such disclosure is prohibited by law enforcement agencies.

(4) Exceptions to Prior Authorization Consent for Sharing, Transfer and Public Disclosure of Personal Information

We do not need to obtain your prior authorization consent to share, transfer or publicly disclose your personal information under the following circumstances:

1.         Related to national security and defense security;

2.         Related to public security, public health and major public interests;

3.         Related to criminal investigation, prosecution, trial and judgment execution;

4.         Personal information you disclose to the public by yourself;

5.         Collecting personal information from legally publicly disclosed information, such as legal news reports and government information disclosure channels. In accordance with legal provisions, the sharing and transfer of de-identified personal information, and ensuring that the data recipient cannot restore and re-identify the subject of personal information, do not constitute external sharing, transfer and public disclosure of personal information. No additional notice to you or consent from you is required for the storage and processing of such data.

(5) Storage Period and Processing Method of Your Personal Information

Your personal information collected and generated within the People's Republic of China will be stored within the territory of the People's Republic of China. We will only store your personal data for a reasonable, legal and necessary period to achieve the purposes of personal data processing described in this Privacy Policy. In addition, we will determine an appropriate retention period according to the quantity, nature and sensitivity of personal information. After the retention period expires, we will delete your personal information. Or when you explicitly request the deletion of personal information, we will respond to your request within fifteen days after receiving your explicit request, and no longer retain your personal information, and delete your personal information, where permitted by relevant laws and regulations. If we cannot destroy the data for technical reasons, we will take appropriate measures to prevent your personal information from being further used.

(6) How Your Personal Information Is Transferred Globally

In principle, your use of the Official Website system outside the People's Republic of China, and your personal information collected and generated by us within the People's Republic of China, will be stored within the territory of the People's Republic of China.

As we provide services through global resources, this means that in some cases, your personal information may be transferred to regions outside the country/region where you use the services (including but not limited to the countries/regions where Han's CNC and its affiliates and service providers are located) or accessed from such jurisdictions.

Such jurisdictions may have different data protection laws, or even no relevant laws. In such cases, we will ensure that your personal information receives adequate and equivalent protection within the territory of the People's Republic of China. For example, we will request your consent to the cross-border transfer of personal information, or implement security measures such as data de-identification before cross-border data transfer. Such consent may be withdrawn at any time in the future, but shall not affect the legality of processing your data based on your consent before withdrawal.

4. How We Protect Your Personal Information

(1) We have adopted industry-standard security protection measures to protect the security of the personal information you provide, preventing unauthorized access, public disclosure, use, modification, damage or loss of personal information. We will use encryption technology to improve the security of personal information; we will use trusted protection mechanisms to prevent malicious attacks on personal information; we will deploy access control mechanisms to ensure that only authorized personnel can access personal information;

(2) We will take reasonable and feasible measures to avoid collecting irrelevant personal information. We will only retain your personal information for the period required to achieve the purposes described in this Privacy Policy, unless an extension of the retention period is required or permitted by law.

(3) In the unfortunate event of a personal information security incident, we will promptly inform you of the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, your independent suggestions to prevent and reduce risks, and remedial measures for you in accordance with the requirements of laws and regulations. We will promptly inform you of the relevant situation by telephone, SMS or push notification. If it is difficult to inform each personal information subject one by one, we will issue an announcement in a reasonable and effective manner.

At the same time, we will take the initiative to report the disposal of personal information security incidents to the regulatory authorities as required.

(4) Your submission of personal information through the Official Website indicates that you agree and authorize the Official Website to collect, use, share and protect your personal information. If you apply to withdraw authorization for special reasons, please contact us in a timely manner so that we can handle it accordingly.

5. How You Manage Your Personal Information

In accordance with relevant laws, regulations, standards and common practices in other countries and regions, we guarantee that you exercise the following rights over your own personal information.

(1) Access to Your Personal Information

You may contact us using our Web form or send an email to privacy@hanscnc.com at any time. We will respond to your access request within 30 days.

If you wish to exercise your right of data access, please send an email to privacy@hanscnc.com .

(2) Correction of Your Personal Information

When you find that the personal information about you processed by us is incorrect, you have the right to request us to make corrections. You may submit a correction application through the methods listed in "(1) Access to Your Personal Information".

If you cannot correct such personal information through the above links, you may contact us using our Web form or send an email to privacy@hanscnc.com at any time. We will respond to your correction request within 30 days.

(3) Deletion of Your Personal Information

You may request us to delete personal information under the following circumstances:

1.         If our processing of personal information violates laws and regulations;

2.         If we collect and use your personal information without obtaining your consent;

3.         If our processing of personal information violates the agreement with you;

4.         If you no longer use this service or function.

If we decide to respond to your deletion request, we will also notify the entities that have obtained your personal information from us to delete it in a timely manner, unless otherwise provided by laws and regulations or such entities have obtained your independent authorization.

After you delete information from our services, we may not immediately delete the corresponding information in the backup system, but will delete such information when the backup is updated.

(4) Change the Scope of Your Authorization Consent

Each business function requires some basic personal information to be completed (see Part I of this Policy). You may give or withdraw your authorization consent for the collection and use of additionally collected personal information at any time.

You may operate on your own in the following ways:

Send an email to privacy@hanscnc.com to clarify the information content and matters for which you need to withdraw authorization.

After you withdraw your consent, we will no longer process the corresponding personal information. However, your decision to withdraw consent shall not affect the processing of personal information carried out based on your authorization before withdrawal.

(5) Personal Information Subject Obtains a Copy of Personal Information

You have the right to obtain a copy of your personal information, and you may operate on your own in the following ways:

Send an email to privacy@hanscnc.com to clarify the copy of personal information you need to obtain and the receiving method.

Where technically feasible, such as matching data interfaces, we may also directly transmit a copy of your personal information to the third party designated by you at your request.

(6) Respond to Your Above Requests

To ensure security, you may be required to provide a written request or prove your identity in other ways. We may first require you to verify your identity before processing your request.

We will be unable to respond to your request in accordance with laws and regulations under the following circumstances:

1.         Directly related to national security and defense security;

2.         Directly related to public security, public health and major public interests;

3.         Directly related to criminal investigation, prosecution, trial and judgment execution;

4.         There is sufficient evidence that you have subjective malice or abuse of rights;

5.         Responding to your request will cause serious damage to the legitimate rights and interests of you or other individuals or organizations;

6.         Involving trade secrets.

We will respond to your request within 30 days. If you wish to exercise your right of data access, please send an email to privacy@hanscnc.com.

6. Updates to This Privacy Policy

Our Privacy Policy may change.

If you explicitly agree, we will not restrict your rights under this Privacy Policy.

Update of this Privacy Policy on the Official Website: After each content update, we will publish the updated version on the Official Website and remind you of the update of relevant content through website announcements or pop-ups before it takes effect. Please also visit the Official Website to keep abreast of the latest Privacy Policy. Material changes referred to in this Policy include but are not limited to:

1.         Major changes in our service model. Such as the purpose of processing personal information, the type of personal information processed, and the way of using personal information;

2.         Major changes in our control rights. Such as changes in ownership caused by mergers and acquisitions;

3.         Changes in the main objects of sharing, transfer or public disclosure of personal information;

4.         Major changes in your rights to participate in personal information processing and their free methods;

5.         Changes in the responsible department, contact information and complaint channels for personal information security handled by us;

6.         When the personal information security impact assessment report indicates high risks.

If you continue to use the Official Website services after the revision of this Privacy Policy, it means that you have fully read, accepted and agreed to be bound by the revised Privacy Policy.

7. How to Contact Us

If you have any questions, comments or suggestions about this Privacy Policy, or need to file a complaint or report on personal information security, please contact us by sending an email to privacy@hanscnc.com, calling our telephone number 400-628-2600, or through various other means:

Company Name: Shenzhen Han's CNC Technology Co., Ltd.

Company Registered Address: 1st Floor, 1st Floor, 2nd Floor, 4th Floor, 7th Floor, Building 3, 1st Floor, Building 4, 4th Floor, Building 4, Hans Laser Intelligent Manufacturing Center, No. 12 Chongqing Road, Heping Community, Fuhai Street, Bao'an District, Shenzhen

Office Address: 7th Floor, Building 3, Hans Global Intelligent Manufacturing Center, Fuyong Street, Bao'an District, Shenzhen

Under normal circumstances, we will respond within fifteen working days.